At SpareOil Automation, we are passionate about delivering authentic automation solutions for global industries. We have full confidence in the quality of our products because they are 100% original and authentic, a fact reflected in our exceptionally low return rate.
To provide you with absolute peace of mind, we offer one of the industry's best hassle-free guarantees. If you are not entirely satisfied with your purchase, you may return the item within 30 days from the order date for a full refund of the purchase price.
Please note that our 30-day money-back guarantee is subject to the following conditions:
In-Stock Items Only: This policy is exclusively available for products that were in our ready stock at the time of purchase.
Factory Sealed Condition: To qualify for a refund, products must be returned in their original factory packaging, unused, and unopened.
Integrity: The item must be in good condition, accompanied by all original documentation, manuals, and accessories provided by the manufacturer.
Beyond the initial 30-day return window, we stand behind our products with a 12-Month Warranty. This ensures your industrial infrastructure remains reliable and protected against any manufacturing defects.
In the event of a return (including those under the 30-day guarantee), the customer is responsible for the following:
Logistics Costs: All shipping, handling, and related fees for both the initial delivery and the return shipment to our facility.
Deductions: These costs, including any customs duties or taxes incurred, will be deducted from the total refund amount.
To start a return or warranty claim, please contact our support team with your order details:
Trade name: SpareOil Automation
Phone number: +8618030270289
Email: spareoil.com@industriaxplc.com
Physical address: Zhongsha International Building, No. 844 Xiahe Road, Wenzao, Siming District, Xiamen, Fujian 361007, P.R.China